Amazon vs Local Bookshop

So what do we think about this bête du jour of Amazon offering shoppers money to do their browsing in bookshops but their spending online? There was a New York Times editorial (here) about how it was wrong because independent bookshops are cuddly and wonderful like baby owls. And there was this counter-argument (here) saying that Amazon were stinkers for a completely different set of reasons but in many ways independent bookstores were much bigger stinkers. I'm not sure that latter article, though rationally presented, is going to do much more than cause hysteria.
I remember in the UK, Dixons trying something similar, where they suggested you do your browsing in John Lewis (though they employed a flurry of nudging and winking in place of naming them) but do your purchasing with Dixons. I seem to recall I was agin' it and powerfully so in that case because I really do think John Lewis are as cuddly as a baby owl (being owned by their employees and being principled to a preposterously high standard). Indie bookshops I'm less sure about. I like them and I don't want Amazon snapping them up like some sort of evil anteater on the rampage. But I do take the writer from Slate's point that if there's anything that Amazon does well it's to get people reading more books for less money.
OK, I think I'm now ready to render a verdict on this whole business, and it is: 'dunno'. I think I'll have to wave this particular scandal through without laying a glove on it because I'm not sure enough of my own views. But surely that won't stop you commenting types, will it?
update: I forgot to make it clear (in case you don't read the articles I've linked to) that the Amazon offer excluded books which is an important point. So this particular situation is about competing with bookstores on non-book sales (e.g. CDs) - although I think most people have seen it as symbolic or symptomatic of a larger battle and of various similar tactics.
Comments: 1
Nothing has EVER stopped me from giving my opinion.
I think Amazon's move, to encourage browsing in stores and buying through Amazon, is eeeevil. I think overall that Amazon is good. And I think that the fuss over baby-owl bookstores is completely overwrought. I preferred big-box bookstores over indie bookstores even when there were a whole lot more of each; they were cleaner and better-stocked, with less snobby employees, cafes, and more comfy chairs. (Although the big-box stores in the U.S. tend to promote Danielle Steel and James Patterson types more than books that could really use your purchasing dollars, which bugs me, and that's a trend I didn't see in the UK at all while I lived there. That might be part of why indie bookstores are more beloved by literary types in this country.)
But generally I prefer the Amazon experience to the retail experience in any event. It frustrates me to go into a bookstore, look for a book, fail to find it, ask a store employee for help, and have the employee lead me to the exact same shelf where I failed to find the book on my damn own, frowning at the shelf and going "Huh." Yes, shockingly, I am not an idiot.
My favorite type of bookstore above all is the used bookstore, the one that's stuffed with too many books to ever possibly choose which ones you want. The one that's run by that weird guy who's wearing a horrible sweater and a pair of glasses from 1983 and is still one of the smartest people on the planet. The frustrations of not always finding what you're looking for are soothed by finding 87 other books you didn't even know you were looking for. And somehow I don't think that bookstore will ever fully go away. (Although its prices have gone up significantly in the last 10 years, I've found.)
Posted by: KatharineC on December 14, 2011 01:32 PM