Inflammatory post of the day

I have a contentious thing to say. Feel free to fight with me. It concerns the role of agents.
Agents are advocates of the author, throughout their long term career, right, whereas usually a publisher buys a book at a time. There are two and three book deals, and publishers often hope to recoup the initial investment in a debut novel by signing up the subsequent books, but if an author is agented, it's the agent's job to sell each book that an author writes, to the author and agent's best advantage. In other words, it's an agent's job to manage the career of the author.
Not too contentious so far. But let's think this through.
It's a widely held belief in publishing that, for the most part, reviews don't sell books. Reviews are primarily to make authors feel better. I don't say this lightly: I have several years experience of seeing what affects sales. I am also very clear on the p&l of getting reviews. The costs are: staff and time costs in getting the book ready early enough to print a proof, creating the printer files and paying for the printing proof copies, spending time, or paying someone to draw up a list of who to send copies to, asking those people if they'd like a copy, and the cost and time of posting them. Remember that to get one review you probably have to send out 30 or 40 copies, since it's hard to get them. The sales spike I see as a result of this investment is never sufficient to cover the outlay. I am not alone: I know editors from major independent and conglomerate publishers who say exactly the same thing, sometimes directly to their authors. Reviews may have a long term effect on establishing an author; they may have a positive psychological effect on the author which helps her to write even better books; they may make the author feel that the publisher is doing something worthwhile; they may even sell some books. But rarely do they sell sufficient to cover the costs of soliciting the reviews.
(A brief aside: I class reviews as different to endorsements. I think having a line from a respected author on the front cover of a book makes a difference.)
(And as a further, psychological, aside, I know all this about reviews and yet I continue to solicit them. It's part of the 'hope' aspect of publishing - that nothing is certain, nothing is set in stone and since we don't, really, know what sells books (otherwise as an industry we'd publish a fraction of what we do and they'd all sell a lot more) we have to try everything. The evidence is overwhelmingly in favour of ditching the idea of getting reviews, yet still I do it. I am some sort of mug. Anyway, asides over.)
So you would be hard pressed to argue that reviews sell books in sufficient quantities to make the effort worthwhile.* And we agree that it's the agent's role to nurture and bolster and support authors through the long term. So, finally, to the contentious bit: since the agent is responsible for the career of the author, and since reviews are primarily solicited for the benefit of authors, then I think the agent should be responsible for soliciting, paying for and achieving reviews of the author's books.
Come on. Tell me how wrong I am. But provide statistically sound evidence.
Oh, and also: this is all strictly hypothetical. I am going to continue to solicit reviews. I just wish that agents did a bit more for their 10%.
* Cue clamouring from readers of the Snowblog saying "I read reviews and buy books based on them". Yes, but you are special. Here you are, reading a publisher's blog. You are so dedicated to books, and reading is so important to you, that you are even interested in the industry surrounding them. You, I am afraid to say, are in the minority. When I say 'reviews don't sell books' it's shorthand for 'reviews don't sell sufficient books to make the time, money and energy spent on soliciting reviews a profitable exercise'.
//update: and please see my clarification in the comments below about what I mean by a review. Summary: I am not talking about bloggers reviews which I think are highly effectual and trackable, not least because as soon as you've read the review and are inspired you can click through to the book on Amazon, Play, TBD, Snowbooks.com or whereever the blogger has linked to and buy it then and there, rather than having to wait until next time you're out shopping. Plus bloggers don't get funny about having the book 6 months before publication - they are happy with a finished copy. No, in this post I'm talking about broadsheets and journals. //
Comments: 11
No, I think that sounds about right. If the benefit is to the author in the long term, it's also to the agent, and so falls squarely to them (and, of course, the author!).
Posted by: Richard Wright on May 3, 2008 11:08 AM
I've spent countless hours, probably more than you mentioned, trying to gain reviews for my book. I've always seen my success in doing so as a result for the current book, but also as a foundation for future books. I think you are right, your role is not to foster my future as an author, that is my role.
Because of this, I don't think it was a waste of my time. Though I agree, having spent the hours and money myself, that it may be a waste of your time. That said, having gained these reviews for Snowbooks, at minimum cost to yourselves, it still seems like they would at least bolster your promotional materials. Or am I wrong?
Posted by: Stacie Lewis on May 3, 2008 11:58 AM
Yes, they've bolstered our promotional materials and as I say we still try to get as many reviews as possible - and you have been exceptionally hardworking in getting some amazing reviews yourself. Neither the reviews you've garnered nor the reviews we get have affected sales, though - sales came through paying to be in retailer promotions. Without the promotions, we wouldn't sell any books, except for the four colour non fiction which attracts a searcher, not a browser in the shops.
I realise an error (or at least a lack of clarity) in my post, though - when I say reviews, I'm thinking of newspapers - broadsheets and the like. I am certainly not thinking about blogger reviews or reviews in the very specialist press like SFX and the Historical Novels Review. Those *do* affect sales - although, again, not in numbers sufficient to make it the only piece of actvity we can do. Retailer promotions win hands down for effectiveness. But think of the effect that DGR et al's reviews had around Needle in the Blood last year - I am sure that Lynne's reviews sold way more than the cost of sending her a copy, and so personal and friendly to deal with too, compared to many of her professional counterparts.
Posted by: Em on May 3, 2008 12:06 PM
I think you are right too. Even from a smaller press perspective, where the effects of the publicity a review gives, you would expect to be felt more, there still seems to be little or no benefit in terms of sales.
I've always found it curious that a music industry 'advance' differs so much from a book publishing one.
A musician signing a 'million dollar record deal' will soon find out that the million dollars will be spent on the recording, manufacture, promotion and distribution of their work - and of course PR in the form of plugging and free copies to the trade.
In effect their advance is being spent on their behalf, and if sales don't earn the advance out they will often find themselves owing the record company the difference (though to be fair they rarely try to collect).
In book publishing it is of course different. An advance on royalties is simply that.
Perhaps though, there is a case for offering authors an advance that includes an amount equal to the money spent on obtaining reviews as part of the package, and they could choose to invest some of it in review copies if they feel it is worth it for their long-term careers, or if they don't they can keep the money.
For the publisher it would make little difference (although like the music industry you'd see more stories of big-number-advances appearing in the trade press), but it would be curious to see the advice of agents to their clients. Would they take the 10% of the review-copy-money, or invest themselves in their clients futures by suggesting it is spent on getting reviews...
Posted by: Anthony Delgrado on May 3, 2008 12:11 PM
What gets my goat is when broadsheets give over a whole page to a book the reviewer doesn't like, i.e. there's no recommendation, but the book gets the publicity just the same. Makes it so obvious that the review has been paid for, and another way in which established authors maintain their supremacy whether or not the quality is maintained (oops, I fel a sour grapes day coming on. Must have been that bad round of golf!) Alison
Posted by: Alison on May 3, 2008 03:00 PM
I think your clarification is important, Em, because some blogs have such a dedicated readership that a book recommended thereon is bound to shift a few more copies.
But reviews have other merits too: customer reviews on e.g. Amazon help potential readers get a sense of what a book is really about. And a book featured on the top spot of the Amazon homepage always used to sell (when I worked there for the first 5 years in the UK "branch") a helluva lot more copies than it would have done without that placing. (Waterstone's tables and windows do the same -- but the "placing" and the "reviewing" go hand in hand online.)
And reviews in the Broadsheets? Well, they bring mostly already big books from big publishers that will sell well anyway to an even wider audience. But, perhaps more importantly, they help maintain a wider literary culture. Big book buyers tend to be interested in a very wide range of books and book-related "conversation" -- it sustains them. And sustains an interest in books which trickles downs in impossible to define ways.
Reviews have, then, an importance beyond sales that, in a roundabout way, sustains sales.
Posted by: Mark Thwaite on May 6, 2008 12:40 PM
Interesting comments, wise Mark. But...
- Nowadays you pay for placement on Amazon's homepage. Nowt to do with reviews.
- Maybe when I'm very rich, or rich, or just above borderline poor, will your last point make me happy. For small publishers, though, sustaining the industry and the market is not our aim. We've got our hands full sustaining ourselves. Short termist, yes, but true.
Posted by: Em on May 6, 2008 06:37 PM
Ooh, and I meant to say that endorsements are often -- though most certainly not always -- themselves pulled from reviews ...
Of course small publishers like you have your hands full sustaining yourselves -- and god bless ya for doing it -- but that wider literary culture that I was talking about is sustaining readers who are, in turn, sustaining you ...
Posted by: Mark Thwaite on May 7, 2008 03:14 PM
D'oh! And I also meant to say ... none of this argues against your point that it could be the agent's job to send out review copies ...
Actually, I often receive review copies direct from authors who feel that their agents/publishers aren't doing enough for then ...
Posted by: Mark Thwaite on May 7, 2008 03:17 PM
Em, I wish my agents took 10%... heh.
It's an interesting notion that a career agent should look at that side of the equation - from my side, my agents have tended to have a minimalistic role, contract negotiation, getting bigger advances, chasing late payments etc, and occassionally gee me up when I am feeling like I can't string together main and subjunctive clauses into a coherent sentence...
As to reviews, I've never seen much of a bump from glowing reviews, but I've seen a slump based on articulate and cogent poor reviews. I get the notion of it being for our egos - when I was mentioned last month in the Times I was bouncing around the house, I mean being seen inside the genre is fine and good, but being noticed, even as only 3 or 4 sentences in the tv section Outside the Box is going to be seen by a lot of people... not remembered, but seen (ahem). Anyway, I have got to the stage now where I don't look for reviews, and I know a lot of writers who actively don't look for them now and consider them a necessary evil, because, as you so, that element of hope exists.
Anyway, I suspect this post was buried away in the dead pixels of cyberspace, but I figured I'd drop by and say hi.
Posted by: Steven Savile on May 21, 2008 11:39 PM
do you pay advance to your new authors
Posted by: Nur baker on November 23, 2009 11:10 AM